Can my dog ever be 'normal' again?+
Define normal. We routinely take dogs that couldn't pass a stranger on a sidewalk and graduate them as dogs that can ride an elevator, walk through a Home Depot, and settle under a restaurant table. Whether they ever play with random dogs at the dog park is a different question — many reactive dogs are happiest as polite-but-disinterested neighbors of other dogs, not best friends. We will tell you on the consult call what realistic looks like for your specific dog.
Do you use shock collars or prong collars on reactive dogs?+
We use every effective tool — e-collar, prong, slip lead, harness, treats, food, toys, structure — humanely, as communication. Reactivity work specifically depends on being able to deliver crisp, low-pressure information at distance, which is what the e-collar excels at. We explain every tool choice on the consult call before you commit. If you have hard preferences, we'll tell you whether what you want is realistic for your dog's case.
Will my dog be around other reactive dogs at your facility?+
Carefully and on purpose. The entire point of behavior-modification board-and-train is structured exposure to other dogs under conditions we control. Your dog will be with stable helper dogs at distance during foundation, and gradually closer as they show they can handle it. We never throw reactive dogs together hoping they will work it out — that is how dogs get hurt and reactivity gets worse.
Is the 3-week program enough, or do I need the 4-week?+
We make that call on the consult. The 3-week Behavior Modification program ($6,000) handles the vast majority of leash-reactivity, window-barking, and arousal-driven cases. The 4-week Custom Behavioral program ($8,000) is for dogs with bite history, multiple layered triggers, severe fear, or generalized anxiety on top of the reactivity. We default to the program your dog actually needs — we don't upsell because the bigger number looks better.
My dog only reacts on leash. Is this still the right program?+
Yes — and it's a great problem to have. Pure leash reactivity in an otherwise stable dog is one of the most rehabilitatable presentations. The work focuses on leash mechanics, the handler half of the team, and the dog's expectation about what the leash means. Many of these dogs are graduated cases on the lower end of the program length.
Will the work hold up after the dog comes home?+
It does when the handler stays sharp, and we plan for exactly that. You get structured go-home lessons where we transfer the entire skill set. You get a defined block of in-person refresher sessions (3 for the 1-week Foundational, 5 for the 2 or 3-week Behavior Modification, 7–8 for the 4-week service-dog program). You get lifetime trainer chat access. Most regression is the handler getting inconsistent, not the dog forgetting; refreshers exist so you have a place to come back when life gets in the way.
What if my dog has bitten before?+
Tell us up front on the consult. Bite history doesn't disqualify you — it changes which program is right and how we manage the dog in our facility. Honesty here protects you legally (we will need it to write the program agreement correctly) and protects our other client dogs. If a case is genuinely beyond what board-and-train can fix, we will tell you that too.
How long after I book until my dog can start?+
Typically 2-4 weeks from a signed agreement to drop-off, depending on which program tier and the facility's roster at the time. Reactive and aggression cases get priority slots over general obedience cases because the safety upside is highest. We'll give you a real start window on the consult call.